Shipping & Returns

At The Nord Wolf, we want to make your shopping experience as smooth and satisfying as possible. Below are the details regarding our shipping and return policies:

Shipping

Processing Time: Orders are typically processed within 1-2 business days. We’ll send you a tracking number once your order has shipped.
Domestic Shipping: We offer fast and reliable shipping across the country. Standard shipping usually takes 3-7 business days, depending on your location.
International Shipping: We also ship internationally! International shipping times vary by destination, and customs fees may apply based on your country’s regulations.
Shipping Costs: Shipping fees are calculated at checkout based on your location and the size of your order. We also offer free shipping on orders over [insert amount] within [insert country or region].

Returns & Exchanges

We want you to love your purchase, but if you’re not completely satisfied, we offer hassle-free returns and exchanges.

Return Window: You can return any unworn, unused, and unwashed items within 30 days of receiving your order.
How to Return: Simply contact our customer service team at [insert contact email] to initiate a return. They’ll provide you with a return shipping label and instructions on how to send your item back.
Refunds: Once your return is received and inspected, we’ll process your refund to the original payment method. Please note that it may take 5-7 business days for the refund to appear in your account.
Exchanges: If you’d like to exchange your item for a different size or color, we’re happy to assist! Just reach out to our team, and we’ll help you with the exchange process.

Conditions for Returns & Exchanges

Items must be in their original, unused condition, with tags still attached.
Items marked as “Final Sale” are not eligible for return or exchange.
Return shipping is at the customer’s expense, unless the return is due to a mistake on our part (such as a damaged or incorrect item).

If you have any questions or concerns, don’t hesitate to contact our customer service team at 800-653-5099

Thank you for shopping with The Nord Wolf. We’re here to ensure you’re fully satisfied with your purchase!